Things to note when reserving a Peach flight

Specific seating

Please make any requests for specific seating at the airport counter. A separate fee will apply.

Application deadline

The deadline for applying for an air ticket is two days prior to the boarding date.

Boarding procedure

Enter your "Reservation Number" into the automated check-in terminal. Be sure to reach the boarding gate no later than 20 minutes prior to departure; failure to do so may result in you being unable to board the aircraft even if you complete the check-in process, in which case you will need to request assistance from airport staff. Be sure to leave yourself plenty of time to board.
*Seating cannot be specified via the automated check-in terminal (if you haven't purchased specific seats in advance, you will be automatically assigned a seat which cannot be changed).
*The boarding process cannot be carried out using automated check-in terminal in the following situations. Please use the check-in counter.
●Travelers using wheelchairs or other travelers who will require special assistance
●If the same group of travelers contains both those with specified seating and those without specified seating
●Unaccompanied children below the age of 12

With regard to the purchase deadline

After your application is complete, so that we can send you e-mail request from us, thank you for your settlement observe the date listed in the e-mail. If, if you did not get confirmation of your settlement by the deadline, automatically because the flight reservation will be canceled, please note.

Purchase deadline

Once you have applied for a reservation, we will send you an invoice via email. Please make your payment before the deadline provided in that email. Note that if we cannot verify your payment by the deadline, your air ticket reservation will be automatically canceled.

Domestic Travel Accident Insurance (flight insurance)

Flight insurance costs are not included in Peach's domestic flight fares. Please purchase any voluntary insurance policies you would like for your period of travel separately.

Price fluctuation

Prices fluctuate according to the status of available seats. If in the process of making your reservation we discover a difference in price from the amount listed on our reservation page, we will inform you of the new price.

Changes to reservations

Changes cannot be made to Peach air tickets sold by our company.
If you need to make a change, you will have to purchase a new air ticket.
Payments for air tickets cannot be refunded in such cases, so exercise caution when purchasing.

Cancellation

Note that the fee for canceling after payment has been made will be the full price of the air ticket.

Child travelers

The fare price for children over the age of two is the same as that for adults. Each child under the age of two will ride on the lap of one companion traveler. Children under the age of 12 cannot travel alone; a companion is required.

Things included in the fare price

1. Airport facility usage fee 
2. Airline payment processing fee

Things not included in the fare price

1. A handling fee of ¥3,240 (per person per one-way route) will be charged separately.
2. The fee for checking luggage is not included. If checking luggage, a separate fee will be charged.

Things to note when reserving a Jetstar flight

Specific seating

Please make any requests for specific seating at the airport counter. A separate fee will apply.

Application deadline

The deadline for applying for an air ticket is seven days prior to the boarding date.

Boarding procedure

Enter your "Reservation Number" into the automated check-in terminal. Be sure to reach the boarding gate no later than 30 minutes prior to departure; failure to do so may result in you being unable to board the aircraft even if you complete the check-in process, in which case you will need to request assistance from airport staff. Be sure to leave yourself plenty of time to board.
*You will be asked to show your personal identification during check-in (something officially issued that can identify you, such as a driver's license, passport, student card, or citizen identification card; photocopies not accepted), so be sure to have it ready.
*Seating cannot be specified via the automated check-in terminal (if you haven't purchased specific seats in advance, you will be automatically assigned a seat which cannot be changed). *The boarding process cannot be carried out using automated check-in terminal in the following situations. Please use the check-in counter.
●Travelers using wheelchairs or other travelers who will require special assistance
●If the same group of travelers contains both those with specified seating and those without specified seating
●Unaccompanied children below the age of 12

With regard to the purchase deadline

After your application is complete, so that we can send you e-mail request from us, thank you for your settlement observe the date listed in the e-mail. If, if you did not get confirmation of your settlement by the deadline, automatically because the flight reservation will be canceled, please note.

Purchase deadline

Once you have applied for a reservation, we will send you an invoice via email. Please make your payment before the deadline provided in that email. Note that if we cannot verify your payment by the deadline, your air ticket reservation will be automatically canceled.

Domestic Travel Accident Insurance (flight insurance)

Flight insurance costs are not included in Jetstar's domestic flight fares. Please purchase any voluntary insurance policies you would like for your period of travel separately.

Price fluctuation

Prices fluctuate according to the status of available seats. If in the process of making your reservation we discover a difference in price from the amount listed on our reservation page, we will inform you of the new price.

Changes to a reservation

Changes can be made to a reservation; please call the Jetstar Call Center directly and go through the process for making your changes. Note that you are responsible for any resulting difference in the price of your air ticket.
Jetstar Call Center
TEL:0570-550-538
(open 24 hours a day, 365 days a year)

Child travelers

The fare price for children over the age of two is the same as that for adults. Each child under the age of two will ride on the lap of one companion traveler. Children under the age of 12 cannot travel alone; a companion is required.

Cancellation

Note that the fee for canceling after payment has been made will be the full price of the air ticket.

Low-price guarantee

Reservations made through our company do not come with a low-price guarantee. If you would like to use the low-price guarantee service, please apply directly with Jetstar.

Things included in the fare price

1. Airport facility usage fee 
2. Airline payment processing fee

Things not included in the fare price

1. A handling fee of ¥3,240 (per person per one-way route) will be charged separately.
2. The fee for checking luggage is not included. If checking luggage, a separate fee will be charged.

Things to note when reserving a Vanilla Air flight

Specific seating

Please make any requests for specific seating at the airport counter. A separate fee will apply.

Application deadline

The deadline for applying for an air ticket is three days prior to the boarding date.

Boarding procedure

Enter your "Reservation Number" into the automated check-in terminal. Be sure to reach the boarding gate no later than 30 minutes prior to departure; failure to do so may result in you being unable to board the aircraft even if you complete the check-in process, in which case you will need to request assistance from airport staff. Be sure to leave yourself plenty of time to board.
*Seating cannot be specified via the automated check-in terminal (if you haven't purchased specific seats in advance, you will be automatically assigned a seat which cannot be changed).
*The boarding process cannot be carried out using automated check-in terminal in the following situations. Please use the check-in counter.

●Travelers using wheelchairs or other travelers who will require special assistance
●If the same group of travelers contains both those with specified seating and those without specified seating

With regard to the purchase deadline

After your application is complete, so that we can send you e-mail request from us, thank you for your settlement observe the date listed in the e-mail. If, if you did not get confirmation of your settlement by the deadline, automatically because the flight reservation will be canceled, please note.

Purchase deadline

Once you have applied for a reservation, we will send you an invoice via email. Please make your payment before the deadline provided in that email. Note that if we cannot verify your payment by the deadline, your air ticket reservation will be automatically canceled.

Price fluctuation

Prices fluctuate according to the status of available seats. If in the process of making your reservation we discover a difference in price from the amount listed on our reservation page, we will inform you of the new price.

Changes to reservations

Changes cannot be made to Vanilla Air tickets sold by our company. If you need to make a change, you will have to purchase a new air ticket. Payments for air tickets cannot be refunded in such cases, so exercise caution when purchasing.

Cancellation

Note that the fee for canceling after payment has been made will be the full price of the air ticket.

Child travelers

The fare price for children over the age of two is the same as that for adults. Each child under the age of two will ride on the lap of one companion traveler, and a fee ¥1,500 + a handling charge will apply. Children under the age of 12 cannot travel alone; a companion is required.

Things included in the fare price

1. Airport facility usage fee 
2. Airline payment processing fee

Things not included in the fare price

1. A handling fee of ¥3,240 (per person per one-way route) will be charged separately.
2. The fee for checking luggage is not included. If checking luggage, a separate fee will be charged.

Things to note when reserving a Spring Japan flight

Specific seating

Please make any requests for specific seating at the airport counter. A separate fee will apply.

Application deadline

The deadline for applying for an air ticket is five days prior to the boarding date.

Boarding procedure

Enter your "Reservation Number" into the automated check-in terminal. Be sure to reach the boarding gate no later than 35 minutes prior to departure; failure to do so may result in you being unable to board the aircraft even if you complete the check-in process, in which case you will need to request assistance from airport staff. Be sure to leave yourself plenty of time to board.
*Seating cannot be specified via the automated check-in terminal (if you haven't purchased specific seats in advance, you will be automatically assigned a seat which cannot be changed).
*The boarding process cannot be carried out using automated check-in terminal in the following situations. Please use the check-in counter.

●Travelers using wheelchairs or other travelers who will require special assistance
●If the same group of travelers contains both those with specified seating and those without specified seating

With regard to the purchase deadline

After your application is complete, so that we can send you e-mail request from us, thank you for your settlement observe the date listed in the e-mail. If, if you did not get confirmation of your settlement by the deadline, automatically because the flight reservation will be canceled, please note.

Purchase deadline

Once you have applied for a reservation, we will send you an invoice via email. Please make your payment before the deadline provided in that email. Note that if we cannot verify your payment by the deadline, your air ticket reservation will be automatically canceled.

Price fluctuation

Prices fluctuate according to the status of available seats. If in the process of making your reservation we discover a difference in price from the amount listed on our reservation page, we will inform you of the new price.

Changes to reservations

Changes cannot be made to Spring Japan air tickets sold by our company. If you need to make a change, you will have to purchase a new air ticket. Payments for air tickets cannot be refunded in such cases, so exercise caution when purchasing.

Cancellation

Note that the fee for canceling after payment has been made will be the full price of the air ticket.

Child travelers

The fare price for children over the age of two is the same as that for adults. Each child under the age of two will ride on the lap of one companion traveler, and a fee ¥1,500 + a handling charge will apply. Children under the age of 12 cannot travel alone; a companion is required.

Things included in the fare price

1. Airport facility usage fee 
2. Airline payment processing fee
3. Checked luggage fee (up to 10 kilograms)

Things not included in the fare price

1. A handling fee of ¥3,240 (per person per one-way route) will be charged separately.